1 hour ticket response
Our team of tech support engineers is devoted to providing rapid answers to all your inquiries. We will review your ticket the minute it has been submitted and will reply back with a solution to the problem within less than one hour after the helpdesk ticket submission. In fact, our average customer support ticket response time is 20 minutes.
An Exceptional Help Desk Service
We have a team of web hosting support technicians who are prepared to reply to all your requests anytime you need assistance. The majority of our techs have lots of years of experience in the shared plans market, so you can always count on prompt and elaborate answers to your queries.
A User–Friendly Help Center
To help you get a quick tip on how to use a given feature, we have integrated a really intuitive Help section in your Web Hosting Control Panel. You can browse through a wide collection of web hosting account management articles and website management articles, take a peek at our F.A.Q. section or watch our step–by–step video tutorials.