Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support on–time is our high priority, so we back up each shared plans plan with a one hour ticket solution warranty. The moment you present a ticket or drop a message, our user help support team will try their best to provide the most adequate remedy for your problem and to offer guidance promptly.
A Top–quality Support Service
It is easy to write to us 24x7x365 with any concern you might have involving Foiltek Web Hosting’s solutions. We have now qualified professionals on duty on a regular basis to offer you support at any time required. You can use the ticket system or drop an e–mail at any time, alternatively you can pick–up the phone or use the live chat during working hours.
An Intuitive Help Section
Foiltek Web Hosting’s Control Panel includes a huge know–how base which is built–into all areas. In each section, you’ll find a Help control key which will load for you a group of step–by–step lessons on how to apply a certain element or accomplish a particular action. Moreover, we have generated tutorial films allowing you to get a better idea of the Control Panel’s interface.